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The Bays Hospital Patient Portal

Thank you for choosing The Bays Hospital for your upcoming admission. To begin your online admission, please log in or create an account.

Important: If you already have a Lifecard account and need to complete an admission for a family member (such as your child or partner), please follow these steps:

  1. Log in to your existing Lifecard account.
  2. When you’re asked to choose a Lifecard account, select Create a sub account.
  3. Follow the prompts to set up a new profile for your family member.

This ensures their details are kept separate from yours and prevents your information from being overwritten.

To help ensure a smooth admission, please:

  • Carefully complete all your details in the portal.
  • Read the Patient Admission section of our website before your admission.

If you have any questions, please call us on 03 5975 2009.

What you’ll need before starting:

  • Medicare and/or benefits card
    (e.g. Medicare, Pension or Healthcare card)
  • Private health or payment details
    (e.g. Private Health Fund, DVA or Workcover)
  • Current medications
    (A list of the medications you take, including dosage and frequency)
  • Next of kin or emergency contact
    (Plus any admission information from your doctor, such as your admission date and reason)

Access the Pre-Admission Form

Click the button below to get started.

General Admissions
Maternity Admissions

You can locate your form drafts and previous submissions by navigating to the "👤" icon on the top right-hand side of the page and selecting "Form Submissions".

The Bays Hospital Patient Portal

Contact Us

03 5975 2009 (Business Hours)